In terms of human resources, there is much talk about what companies need from their employees, about how to retain the best talent or what bosses have to do to become true leaders . But have you ever been encouraged to change your perspective and ask yourself what your team expects of you as a business owner? What are those mistakes that your best collaborators do not forgive and that push them to look for other job opportunities?
The main engine that moves companies is the mix of commitment, passion and loyalty of their team . Many times we forget it, overcome by the inconveniences of day to day. So, we fall into behaviors that make our employees feel undervalued , ignored, and without prospects for growth. So one day you will want to make the decision to leave the company.
When the news involves the best salesperson, the most creative designer or the most astute accountant, expansion plans are threatened. It is there when both entrepreneurs and businessmen realize that the best talent is the one with the highest expectations and that there are mistakes that they are not willing to ignore . According to organizational development experts, they are as follows. Don’t ignore them!
Above all, labor relations are human relations . Although financial compensation is an important factor, people also work to advance their personal projects, to connect and learn from others, to become better people, and to feel part of something bigger. When they perceive that for their bosses they are just a cog in the daily operation —where there is no interest on their part in their aspirations and problems— they begin to measure their effort and level of commitment to turn their gaze towards the competition.
- Lack of support in the face of a problem
Related to the previous point, one of the mistakes that can end the loyalty of a collaborator is not offering a concrete response to a request for support in the midst of a moment of great difficulty . For example, the illness of a relative, an accident or some other type of economic unforeseen. In these cases, one of the most valued and effective benefits for employee loyalty is the payroll advance . The good news is that today there are Internet platforms and mobile applications that allow the process to request and receive an advance to be simple and orderly , without complicating the accounting and cash flow of the company.
What has been the impact of the pandemic on the financial situation of the company? What are the main challenges to overcome next year? What are the growth targets? What can I do to help reach them? These are questions that many employees are asking at this time of year. In most cases they do not receive any response because that information is only discussed between owners and directors . Mistake! Of course, it is not about revealing sensitive information, but rather that which allows collaborators to feel like protagonists and not mere spectators .
- The inconsistency
In labor relations, the same law applies as in family or friendship: “deeds, not words” . The leader’s message must be coherent as well as empathic; because only in this way is it possible to generate bonds of trust. The boss who pretends to listen, the one who adapts his message according to the employee in front of him or who simply does not keep his word, is only destined for failure. Employees can stay in the same job for years for fear of not getting another opportunity, but this is not the case for the most talented and capable .
- Lack of leadership
Have you ever asked someone what they remember from their best work experience? The experiences will surely be very diverse and in some cases you will hear about a good salary or bonuses, and in others about trips or access to the best training. But there is something that you will always hear: the incredible experience of working with a great leader . If employees value something today, it is the possibility of living together not only with bosses, but also with true mentors : with entrepreneurs and businessmen who share their experiences, their failures and their best business lessons . In other words, with empathetic leaders capable of spreading enthusiasm for their vision, especially in the most difficult moments.